Frequently Asked Questions

Why should I have my carpets cleaned?

There are many reasons to have your carpet and upholstery cleaned:

Health- Carpeting and fabrics not cleaned and properly maintained have the potential to cause a variety of health problems inside the home or work place.

Life of your carpet- can be greatly extended by simple routine professional cleaning.

Appearance- maintain the original look and luster of your carpet with regularly scheduled cleanings.

 

How often should I have my carpets cleaned?

 

The following chart from: U.S. EPA, January, 1989

Environment
Normal
Contaminated Outside Dusty
Extremely Cold Weather Climates
High Humidity Biogenic
Day Care Center
2 weeks
1 week
2 weeks
1 week
Nursing Homes
1 month
1 month
1 month
1 week
Residence:
       
2 persons, nonsmoking
6-12 months
2 months
4-6 months
4-6 months
2 persons, w/ smoking
4 months
2 months
3 months
4 months
young children
6 months
1 month
3 months
3 months
young children w/ pets
3-6 months
1 month
2 months
2 months
Office Building:
       
ground floor
3-6 months
1-4 months
2-6 months
2-6 months
higher floors
6-12 months
2-6 months
3-9 months
3-9 months
Food Service Establishments
1 month
1 week
2 weeks
2 weeks

Commercial
(retail shops, banks)

3-6 months
1 month
2 months
2 months

 

How often should I have my furniture cleaned?

IICRC recommends every 12 to 24 months, professionally clean upholstered furniture and fabrics subjected to routine use. Increased cleaning frequency may be required when the fabric is subjected to heavy use, or when it is located in homes occupied by persons with allergies or respiratory sensitivity. IICRC Reference Guide for Professinal Upholstery Cleaning (IICRC S300)

 

Which method of carpet cleaning is best?

The best method for cleaning a particular carpet is dependent on a range of factors. All carpet cleaning methods offer various advantages, but also have some limitations. No single method is superior to all others. Properly performed under appropriate conditions, each method can provide satisfactory results. Your EcoClean technicians are skilled in all carpet cleaning methods. We provide truckmounted "steam" cleaning and low moisture carpet cleaning methods. Rest assured, your carpet will be cleaned with the appropriate method for maximum effectiveness.

 

Do you use truck mounted steam cleaning equipment?

Yes, our steam cleaning units are truckmounts. The only thing that comes into your home is a couple of hoses. All of the contaminants are exhausted outside of your home.

 

Should I vacuum before the carpet cleaner arrives?

Yes, vacuuming is essential to the longevity of your carpet. You should vacuum your carpet as often as possible. Vacuuming is not a part of our basic carpet cleaning service, but can be found in our premium package.

 

Do you move furniture?

Yes. We will move most furniture (sofas,chairs,tables, etc.). Discounts given for vacant (empty rooms), or traffic areas only. *We will not move musical instruments, grandfather clocks, most beds, full china hutches, full bookshelves, entertainment centers, computer desks, pool tables...our technicians reserve the right not to move any piece of furniture or household object that they do not feel comfortable with.

 

Should I move anything?

Yes, you should remove from the areas being cleaned, all nick knack and breakables. If you want bookshelves, etc. moved you must remove all contents first.

 

How long will it take for my carpet or furniture to dry?

Our dry times for both steam cleaning and dry cleaning average 15-60 minutes. Deep carpet cleaning that DRIES IN MINUTES. YES, deep down clean, soft, fluffy carpet that is dry in minutes, not hours or even days. You wont have to keep everyone off the "wet carpet" for days while it dries.

 

How long before I can walk on my carpet?

You can walk on your carpet immediately but it is recommended that you limit traffic as long as possible.

 

Are the products you use safe?

Yes, we use the #1 line of cleaning products in the world. This allows us to guarantee the highest quality job available at any price! Our products are: nontoxic, safe for pets & children, biodegradable, and phosphate free.

 

Are your technicians experienced?

Yes, our technicians attend courses, seminars, and schools across the country to keep current on the latest in cleaning technologies. Certified by the IICRC.

 

Will your services help my allergies?

Yes, having your carpet and furniture cleaned removes pollutants and makes for a more friendly breathing environment.

 

Will you remove all my stains?

We will remove every spot that is removeable. If we can't get it out, no one can! Let me define the difference between a spot and a stain: a spot- is any foreign material (soil, liquid, etc.) that is removable by standard cleaning methods.(The foreign material is on or around the carpet fiber) A stain- is foreign material (soil, liquid, etc.) on carpet that is not usually removable by standard cleaning methods. (The foreign material has penetrated 'soaked into' fiber and has changed or damaged the fiber itself) Some stains may be very difficult or impossible to remove. We can re-dye or even insert and permanent section to repair unsightly areas.

 

Does cleaning your carpet make it wear out faster?

No, actually dirt acts as an abrasive when trapped in your carpet or fabrics and should be removed to reduce wear.

 

Does your process restore the original feel of my carpet?

Yes, our process leaves your carpet fresh, clean, residue free and soft to the touch.

 

Should I have a fabric protector applied after cleaning?

Yes, most carpet manufacturers recommend that you reapply protector after professional cleaning to restore the original stain resistance. Some manufacturers even require it as part of the warranty on the carpet.

 

My carpet is really old, should I replace it?

With the cost of replacing carpet being as expensive as it is today, it is always best to try having the carpet professionally cleaned first. It is far less costly and may make a world of difference.

 

Which provides better indoor air quality: hardwood, tile or carpet?

Carpet actually acts like a 'filter' trapping pollutants which are then removed by professional carpet cleaning. As long as a regular cleaning schedule is maintained, carpet provides much better indoor air quality than hardwood or tile.

End your search for a carpet cleaner right now.

No Bad Jobs - Premium carpet cleaning in Painesville and Painesville TownshipPut us to work for you, and you will never need to search for another carpet cleaner, ever again. We clean it right, the FIRST time. No need to call back due to poor cleaning results. Of course if a spot returns, so will we, free of charge.

We are the picky carpet cleaners. Over educated, honest , hardest working cleaners in the carpet cleaning business.